If you don’t recognize a login, log out of all other sessions (new window) and change your password immediately.

If the login was from you, simply ignore the alert. Note that all web logins are reported as Proton for web since logging into any Proton service in your browser logs you into all your Proton services. The platform the login occurred on (web, Android, or iOS).The Proton service that was logged into (Proton Account, Proton Mail (new window), Proton VPN (new window), Proton Drive (new window), or Proton Calendar (new window)).

The Proton Mail mobile apps display the notification when there is a new login and provide the following information: If you have two-factor authentication (2FA) enabled, you’ll receive the alert even if 2FA failed to successfully authenticate the login.

This password is not stored on our servers it’s stored in your browser or on your device and is used to decrypt your mailbox locally each time you log in to Proton Mail.You’ll see the alert every time there is a new login using your correct password, although we use a system to rate limit the notification alerts if you log in multiple times in succession. Your mailbox password decrypts your mailbox so you can read your encrypted emails. This password is stored on our servers and allows us to confirm your identity. Your login password is the first line of defense to ensure no intruders are allowed into your account. Learn how to switch to two-password mode (new window) (or one-password mode if you currently use two-password mode)Īs its name suggests, two-password mode secures your Protonmail account with two passwords: It is also possible to switch to two-password mode, and if you have a very old Proton Mail account, two-password mode may still be enabled by default. Learn more about one-password mode (new window) One-password mode provides security and convenience, which is why we recommend it for most people.

This means the same password is used to log in to your account and decrypt your mailbox. By default, Proton Mail (new window) now uses one-password mode.

Protonmail login